FAQs
How do I book an appointment?
Please call, email, message, send an enquiry through the contact forms on each page or use the online booking form which can be found in the "services" page of the website.
Where will sessions take place?
Face-to-face sessions are held in the office in Helensburgh. Online sessions will be conducted over Zoom from the comfort of your own home or wherever is most suitable for you, although a confidential space without interruption is required. Walk & Talk will be conducted at local venues in and around Helensburgh/Dumbarton/Balloch.
Is there parking available?
The room is located across from a GP surgery and a supermarket. Clients can park here for free for 3 hours. There is also limited on street parking in front of the building and in surrounding side streets. The room is located within easy walking distance of Helensburgh Central train station also, this is a level walk, mostly undercover.
What if I can't make my appointment
Life happens and sometimes you may be running late or need to cancel your appointment. 24 hours notice is required for cancellations, or the full fee will be payable. Terms and conditions can be found in the contract we discuss during the initial appointment.
How can I pay?
Payments can be made by BACS, cash or cheque (for block bookings only)
How many sessions will I have?
The number of sessions varies from client to client. This will depend on the issues you wish to bring to therapy - there is no minimum or maximum limit to the number of sessions available, as long as you are still receiving benefit from the sessions. You can terminate therapy at any time, providing at least 24 hours notice is given if an outstanding appointment is already booked.